Bytes Route - Privacy Policy

We are aware of and we share the growing concern of Internet users regarding the widespread distribution of their personal information, and we take great measures to protect our customers and visitors’ privacy.

This Privacy Notice tells you what to expect in relation to personal information about you which is collected, handled and processed by Caphyon SRL.

Caphyon SRL., located in EU, Romania, Craiova, Str. Ana Ipatescu, Nr. 51 is the Data Controller.

We acknowledge and agree that any personal data of yours that we handle will be processed in accordance with all applicable data protection laws in force from time to time. From 25 May 2018, the General Data Protection Regulations (“GDPR”) apply.

This website may contain links to other sites. Caphyon Ltd. is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.

This privacy statement applies to information collected by this website and our web browser extension named “Bytes Route”.

These measures, along with our belief that it is up to the individual to determine who receives and what may be done with their personal

Email

We don’t like spam anymore than you do. If you contact us regarding one of our products, we never sell, trade, or otherwise share any of your private information with any other company or organization. We also do not send you email or postal mail unrelated to the products you are interested in.

Cookies

A cookie is a piece of data stored on your hard drive that references information about you on our servers. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use cookies to provide an enhanced browsing experience on our website. If you reject the cookie, you may have trouble accessing some features on our website.

How we use the information

Google Analytics Privacy Policy

We are using Google Analytics of the company Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to statistically analyze user data. Google Analytics uses goal oriented cookies. You can find more information about the terms of use and the data protection here;

Google Ads Remarketing Privacy Policy

Our websites use the functions of Google Analytics Remarketing in connection with the cross-device functions of Google Ads and Google DoubleClick. The provider of these technologies is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

This function enables a linking of commercial target groups compiled by Google Analytics Remarketing with the cross-device functions of Google Ads and Google DoubleClick. As such, customized, interest-targeted commercials adapted for display on a terminal device (e.g. cell phone) in accordance with your previous usage and browsing behaviour can be also displayed on another of your terminal devices (e.g. PC, tablet).

As part of Google Ads, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page.

If you have given the appropriate permission, Google will link your web and app browser history with your Google account for this purpose. In this way, the same customized commercials will be displayed on any terminal device on which you are logged in to your Google account.

In order to support this function, Google Analytics collects Google-authenticated IDs of users, which are temporarily linked to our Google Analytics Data, to identify and to compile target groups for cross-device advertising.

You can permanently object to cross-device remarketing/targeting by deactivating customised commercials in your Google account by using the link below: https://myadcenter.google.com/home/

You will find further information and data protection regulations in Google’s Privacy Policy under: https://policies.google.com/technologies/ads/

Microsoft Advertising Privacy Policy

We use Universal Event Tracking (UET) on our website via the Microsoft Advertising service of Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Via UET, Microsoft stores a cookie in the user’s browser to enable an analysis of the use of our online offer. The prerequisite for this is that the user has reached our website via an advertisement from Microsoft Advertising. In this way, we and Microsoft can recognise that someone has clicked on an ad, has been redirected to our online offer and has reached a previously determined target page (conversion measurement).

For more information on data protection at Microsoft, please refer to Microsoft’s privacy statement here.

HubSpot Privacy Policy

We are using HubSpot as our CRM system. Please see HubSpot’s Privacy Policy here;

Mailchimp Privacy Policy

We also use your email address to send you updates only for the services/ products you purchased from our website. We use Mailchimp as a service provider for email automation campaigns, to deliver the above mentioned updates.

We do not share our customers personal data with any external company that might process it.

Caphyon reserves the right to share the email address of users registering a free edition of its software with potential technology partners. This rule does not apply to paying users.

The projects you sent to our support team for investigation may be re-used by our automated regression tests, to improve the software delivered to you, our customer.

Does Caphyon sell or rent my Personal Data?

No, Caphyon does not sell or rent your Personal Data.

Will Caphyon send me emails?

From time to time, we may want to contact you with information about product announcements, software updates, and special offers. We also may want to contact you with information about products and services from our business partners. You may opt-out of such communications at any time by clicking the “unsubscribe” link found within Caphyon emails and changing your contact preferences.

How we hold the information

All the personal data we have is stored in our database, on physical servers located in the United States of America.

How secure is my Information?

Caphyon is committed to protecting the security of your Information and takes reasonable precautions to protect it. However, Internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure, and as a result, we cannot ensure the security of information you transmit to us, including Personal Data and User Content; accordingly, you acknowledge that you do so at your own risk.

We use industry-standard encryption to protect your data in transit. This is commonly referred to as transport layer security (“TLS”) or secure socket layer (“SSL”) technology.

Once we receive your data, we protect it on our servers using a combination of technical, physical, and logical security safeguards. The security of the data stored locally in any of our Software installed on your computing device requires that you make use of the security features of your device. We recommend that you take the appropriate steps to secure all computing devices that you use in connection with our Site, Software, and Services.

If Caphyon learns of a security system breach, we may attempt to notify you and provide information on protective steps, if available, through the email address that you have provided to us or by posting a notice on the Site. Depending on where you live, you may have a legal right to receive such notices in writing.

How can I delete my Personal Data from Caphyon?

You can remove your Personal Data from Caphyon at any time by writing us a request over email at bytesroute@caphyon.com. This is a free service.

How long is Personal Data retained?

You can remove your Personal Data from Caphyon at any time as described above. However, we may keep some of your Personal Data for as long as reasonably necessary for our legitimate business interests, including fraud detection and prevention and to comply with our legal obligations including tax, legal reporting, and auditing obligations.

Your rights

You currently have the right at any time to ask for a copy of the information about you that we hold, for free. If you would like to make a request for information please email bytesroute@caphyon.com.

In addition to this right of access, you also have the following rights: erasure, restriction of processing, objection and data portability.

Retention of your data

Your data will be retained for no longer than is necessary and in accordance with our Data Retention Policy.

Withdrawal of consent

If you have provided us with your consent to process your data, for the purpose of using our services/products, you have the right to withdraw this at any time. In order to do so you should contact us by emailing BytesRoute@caphyon.com.

Spyware

Bytes Route does not include “spyware”.

Contact us

You may contact us with any questions relating to this Privacy Policy by email at bytesroute@caphyon.com