As a tour creator, it’s good to know how your end-users will consume tours in order to come up with the best strategy for setting tours to run live on your web application.
Tour launching methods
There are 3 ways that a tour can launch and be seen by your end users:
1. Tours set to run automatically (on page load)
- Autorun will launch a tour automatically, as the name suggests, on the page (URL) where it was created. The end-users will be able to experience the tour once or multiple times.
- For more info, you can read the Autorun docs.
2. Tours launched from the launch widget
- This method represents another way for end-users to experience product tours.
- The launch widget is a UI help widget that can appear on your website, containing the most common tours.
- Users would open this widget, search for the appropriate tour and launch it manually.
- For more info, you can read the Run tours from the Launch widget docs.
3. Tours launched by a custom event
- This method is an advanced way of launching the tours.
- You can use this method if you want to tie launching a tour to a page action. For example, you can launch a tour when a user clicks a button or an input.
- This method requires a little coding on your part. For more info, you can read the Running a tour on custom events docs.
An active tour is a product tour that has been set to run live on a web application, using any of the above methods.