Documentation

Analytics overview

Analyze the performance of your tours via Analytics. Based on these insights, you can adapt your tours to create the best experiences for your users and maximize your KPIs.

⚠️ Important: Tour Analytics will update only when tours are launched via Tour custom triggering or via the Launch widget. You can read the Launch options docs for more info.

How to view analytics

1. From the Dashboard, in the Domain Card containing the tour, click the [See] button of any Tour:

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How to access a tour's analytics page

2. This will bring you to the Tour Details, which contains the Tour Analytics and Steps Analytics.

You can find the data under the "Analytics" tab:

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The tour's analytics view

Basic analytics

You can also view a set of basic tour analytics in the Dashboard, under the Product Tours tab. Find the the domain card the tour belongs to, and you can see the Tour Completion Rate and the Total encountered errors.

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Basic tour analytics in the Dashboard